PPI accounts for half of all financial complaints
In the final three months of last year over 50 percent of the complaints that the Financial Ombudsman Service received was in regard to PPI, or payment protection insurance. It …
People reorganise their debts in January
More people apply to credit card companies for balance transfer deals at the beginning of a New Year more than at any other time. Banks are always prepared for a …
PPI claims running at 3000 a week
According to the latest figures, compensation has been paid out to hundreds of thousands of people for being mis-sold payment protection insurance, or PPI, with banks forking out £557m in …
Ofgem unhappy with energy company slow complaints reporting
Energy regulator Ofgem requires all companies to publish the amount of complaints that they receive from the September to September year by the end of October. Despite this fact, companies …
New hard sell rules for store cards
Stores are to be banned from offering free gifts and instant discounts to entice customers to take out their store cards. This move follows complaints from shoppers that finance companies …
Car dealers still most complained about group
This week official complaints have been continued be lodged against car dealers and this shows that car dealerships are the most complained about business in the UK. Nearly 60,000 people …
Clearer mobile phone data costs wanted
According to the Ombudsman Services operators could be making a larger effort to make sure that consumers understand the different types of costs that are associated with using data on …
Mobile market and consumer questions
Some analysts in the mobile market have been saying that the smartphone is the new window for companies to increase brand awareness among their consumers. More people than ever before …
Energy Ombudsman exposes energy company complaints
Recently information has been released by the Energy Ombudsman that has showed the number of complaints about energy firms have sky rocketed by over 80% in recent months. In September …
Northern Ireland is conmans paradise
It is estimated that the people in Northern Ireland are being conned out of £100 million a year by scams being operated against them. These figures have come out of …