Blog Archives
Online tutoring becoming big business
The growth of the internet and social networks such as Facebook has meant that many parents are turning to the internet to find tutoring services for their children. These services …
British Gas and npower stiff Ofgem penalties
Ofgem, the regulator for energy, has handed British Gas and npower stiff penalties for failing to improve their handling of complaints from their customers. The fines for two of the …
EDF cut gas prices
The energy company, EDF, has recently announced it is going to be lowering the price of its gas by around five percent. Last year, many people from the UK complained …
Farepak compensation process problems
The government have recently been called on to intervene with the compensation process underway for those who suffered when the Christmas hamper company, Farepak, went out of business over five …
Crash for cash conmen get the attention of Anti-motor fraud unit
A team of investigators that work in a unique way are fighting back against the ‘crash for cash’ fraudsters and others who are making bogus claims, and have just completed …
PPI accounts for half of all financial complaints
In the final three months of last year over 50 percent of the complaints that the Financial Ombudsman Service received was in regard to PPI, or payment protection insurance. It …
People reorganise their debts in January
More people apply to credit card companies for balance transfer deals at the beginning of a New Year more than at any other time. Banks are always prepared for a …
PPI claims running at 3000 a week
According to the latest figures, compensation has been paid out to hundreds of thousands of people for being mis-sold payment protection insurance, or PPI, with banks forking out £557m in …
Ofgem unhappy with energy company slow complaints reporting
Energy regulator Ofgem requires all companies to publish the amount of complaints that they receive from the September to September year by the end of October. Despite this fact, companies …
New hard sell rules for store cards
Stores are to be banned from offering free gifts and instant discounts to entice customers to take out their store cards. This move follows complaints from shoppers that finance companies …