If you’re in charge of organising your company’s next corporate event you’ve been given an important task. By facilitating opportunities to meet and network with other important players in your industry, discuss innovations and come up with ground-breaking ideas, corporate events can be a big boost to businesses, no matter what field they work in […]
From gripe to swipe: How to transform complaints into custom
It’s not uncommon for a number of businesses, regardless of their size or nature, to encounter a few customer service horror stories once in a while. No matter how hard a business tries to meet and exceed expectations, mistakes do happen. Once a complaint or grisly situation has materialised, the most important thing is to […]
EE and BT the most complained about mobile and broadband operators
According to some new data from Ofcom, BT and EE have generated the greatest number of consumer complaints over broadband and mobile phone services in the past 3 months. EE scored the worst in the broadband market with 0.45 complaints for every 1000 customers. This was an increase from the previous quarter of 0.32 complaints […]
M&S recall Mussels
The Food Standards Agency said that Mark & Spencer were recalling many of their Mussels products after customers fell ill from eating them. The company said that the products were no longer up for sale and put up several notices on different stores to pass this message. The different brands of the mussels were Mussels […]
Gadget shop employee steals to feed gambling addiction
Nicholas Whittaker, a 37 year old finance manager at the famous East Yorkshire gadget shop, RED5 Retail Ltd admitted to stealing around £70,000 from the shop to satisfy his gambling addiction. Nicholas was working at the shop that is based in Hessle when he defrauded his employees. He defrauded the company of the said amount […]
College workers sacked for involvement in eBay fraud
Two workers at Shelley College lost their jobs for their involvement in a case involving fraud. Police investigating the case found that computers and related office equipment worth £30,000 had found its way to eBay. The authorities noticed an increase in the expenditure for new goods and notified the police. A closer look revealed the […]
FBI alert eBay users about car scam
The FBI in America has put out a warning to all eBay users about a man that they believe is behind a car scam on eBay that thus far has lost users £1.8m. The FBI also believes that there are six other men involved in the scheme which convinced users to pay for vehicles that […]
Homeowners losing thousands on the value of their houses due to knotweed
Many London residents are experiencing huge losses because of the Japanese knotweed, which is believed to be resistant to fire, poison and concrete. Many people have actually had their dreams shattered in the last minute simply because of the discovery of the invasive weed in a site. On the other hand, other people have had […]
Card transaction data to be made available to the HMRC
The data of all card transactions through which payments are made to retailers and traders will be provided to the taxmen so as to enable them to assess the money going to particular businessmen through this mode of payment. Tax authorities can now demand and get all the information regarding payments made using particular cards. […]
Benefit fraudster in court
Local government agencies in the UK responsible for the allocation of benefits such as housing and income support have to make decisions based on the information they get from applicants. When that information is falsified or withheld, too often taxpayers’ money goes to recipients who are actually much better off financially than many who don’t […]