Mobility scooter conman jailed

A so called businessman who preyed on the elderly and rarely delivered the mobility scooters they had ordered and paid for has been jailed. John Read, 53, from Prescot, Merseyside was found guilty of 27 separate charges of fraud and breach of the Consumer protection Act. The judge, upon hearing the verdict, had to postpone […]

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TalkTalk complaints still on the rise

Since 2010, Ofcom has been publishing quarterly reports on relative levels of customer satisfaction for various communications providers. In their capacity as regulatory agency for all communications networks in the UK, Ofcom also investigates customer complaints and provides consumers with unbiased reports on the pros and cons of competing networks in terms of value for […]

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