Adaptive Affinity offers to its customers a subscription service which entitles them to various cashback and voucher offers. Many customers have been surprised to find that they have been signed up to £30 a month subscription service as this was not made clear to them when they were joining the company. A recent investigation by […]
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Mobile market and consumer questions
Some analysts in the mobile market have been saying that the smartphone is the new window for companies to increase brand awareness among their consumers. More people than ever before are using their smart phones in order to research products before they buy them so that they can take advantage of the best deals. Therefore […]
Energy Ombudsman exposes energy company complaints
Recently information has been released by the Energy Ombudsman that has showed the number of complaints about energy firms have sky rocketed by over 80% in recent months. In September alone over 600 complaints were filed with the ombudsman claiming that suppliers had been fobbing off their customers. When compared with the same period for […]
Northern Ireland is conmans paradise
It is estimated that the people in Northern Ireland are being conned out of £100 million a year by scams being operated against them. These figures have come out of the Department of Enterprise Trade and Investment. The figures have been released so that people will be more vigilant against popular scams that are taking […]
Trading standards warn about online counterfeit Christmas gifts
The trading standards service in Oxfordshire has said that people should be careful about buying gifts online as Christmas approaches. It has already recorded complaints about online retailers rising by nearly a third compared with last year’s figures. The trading standards service is said that many counterfeiters are setting up online stores where they are […]
Ofcom investigates Orange price hike
The mobile telephone operator Orange has recently increased its prices by over 4% and the consumer watchdog, Ofcom has said that they are considering an investigation into the price hike. Since the rise in the amount people have been billled has occurred Ofcom have received a huge number of complaints from the company’s customers. A […]
Homeserve insurance issues
On Monday shares in Homeserve, the domestic emergency repairs company, fell by over 50%. The company also sells home insurance and the plummeting value of the shares came after it was discovered that insurance policies were being mis-sold. After this was discovered the company has stopped all sales operations and is investigating the problem. The […]
A Look at Stocks and Shares ISAs
Despite the fact that interest rates have remained the lowest that they have been in the last two decades, with the base rate sitting at 0.5%, it is still never a bad time to save money for the future and one of the best ways to do so is with an Individual Savings Account, referred […]
Used cars are biggest cause of consumer issues
Used car dealerships have received the most complaints out of all businesses in the UK according to new figures from the Office of Fair Trading. This year nearly 60,000 drivers have made a complaint so far, these complaints have been made to Consumer Direct and deal with the sales of second-hand cars. This is significantly […]
Trading Standards say public should be cautious at Christmas
Trading Standards are warning consumers in the run up to Christmas to be extra careful when it comes to purchasing their gifts online, as complaints have risen 29% compared to this time last year. More and more people are choosing to shop online, thus allowing deviants to sell inferior products without any real worries about […]