Several anonymous telecoms operators made complaints over how Apple distributes its most popular devices, the iPhone and the iPad, to network carriers. The New York Times also received complaints from an anonymous source that stated these were particularly aimed at France, although other countries in Western Europe are also affected. The said complaints were from unidentifiable sources and none have been formally filed, according to one spokesperson of the European Commission.
Antoine Colombani informed Reuters that developments in this market are, generally, being actively monitored for developments, and indications of behaviour deemed anti-competitive will be intervened by the European Commission as these are detrimental to consumers.
The said complaints were aimed at Apple’s preference of treatment for larger and more established carriers in European countries when supplies for iPhones and iPads are involved, leaving the smaller companies lacking in stock of the devices. Apple also received complaints from Australian consumers of the device for having to pay seventy percent more for their popular products compared to US customers that avail of the same.
The inflation in Apple prices can be blamed on the product’s local sales taxes, import duties, freight charges, channel economics and local laws concerning advertised prices, to name a few, according to Tony King who is Vice President of Apple’s Australia operations. However, Head of consumer rights group choice, Matt Levey, said that there is no good reason for Australian consumers to pay more for the same products that the US avail of.
Apple is insistent that trust measures by the European Commission were not infringed upon, and that its business practices are in line with these measures. A spokesperson of the company stated that their contracts, including the ones signed in Europe, are compliant to local laws that apply to the business.