Car dealers still most complained about group

This week official complaints have been continued be lodged against car dealers and this shows that car dealerships are the most complained about business in the UK. Nearly 60,000 people complained to the OFT between January and September last year about car dealerships. The second-highest complained about group was home improvements which attracted nearly 50,000 […]

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Clearer mobile phone data costs wanted

According to the Ombudsman Services operators could be making a larger effort to make sure that consumers understand the different types of costs that are associated with using data on mobile phones.  Lewis Shand Smith, the chief ombudsman, stated that operators need to focus on three things: to be clear in advertisements, to offer advice […]

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Adaptive Affinity concerns

Adaptive Affinity offers to its customers a subscription service which entitles them to various cashback and voucher offers. Many customers have been surprised to find that they have been signed up to £30 a month subscription service as this was not made clear to them when they were joining the company. A recent investigation by […]

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Mobile market and consumer questions

Some analysts in the mobile market have been saying that the smartphone is the new window for companies to increase brand awareness among their consumers. More people than ever before are using their smart phones in order to research products before they buy them so that they can take advantage of the best deals. Therefore […]

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Northern Ireland is conmans paradise

It is estimated that the people in Northern Ireland are being conned out of £100 million a year by scams being operated against them. These figures have come out of the Department of Enterprise Trade and Investment. The figures have been released so that people will be more vigilant against popular scams that are taking […]

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Ofcom investigates Orange price hike

The mobile telephone operator Orange has recently increased its prices by over 4% and the consumer watchdog, Ofcom has said that they are considering an investigation into the price hike. Since the rise in the amount people have been billled has occurred Ofcom have received a huge number of complaints from the company’s customers. A […]

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Homeserve insurance issues

On Monday shares in Homeserve, the domestic emergency repairs company, fell by over 50%. The company also sells home insurance and the plummeting value of the shares came after it was discovered that insurance policies were being mis-sold. After this was discovered the company has stopped all sales operations and is investigating the problem. The […]

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