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Consumer Rights

Consumer Complaints

Tag: Financial Ombudsman Service

Pensioners account for 25% of complaints made to the FOS

31st May 201318th April 2017

After wrapping up its annual review the Financial Ombudsman Service (FOS) reported that about 25% of those who report money complaints to the service are now 65 or older. This is almost twice as many older people reporting claims than seen four years ago. According to the FOS, the increase is likely due to the […]

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PPI accounts for half of all financial complaints

27th January 201218th April 2017

In the final three months of last year over 50 percent of the complaints that the Financial Ombudsman Service received was in regard to PPI, or payment protection insurance. It is expected that this year the number is going to increase even further and the ombudsman expect that the number of complaints is going to […]

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