OfCom, the UK’s independent regulator for the communications industry, announced on Thursday that they had launched a consultation that aims to protect consumers from sudden price increases on the services they receive from telecom companies. The announcement was made because of a backlash from a customer who encountered a sudden increase in their bill this […]
Tag: Ofcom
TalkTalk remains the most complained about broadband provider
Ofcom, the regulatory body, has recently stated that TalkTalk is still the most complained about provider of broadband and landline telephone services in the UK. Since Ofcom began publishing the complaints in 2010, TalkTalk has been the number one complained about company. When it comes to complaints about mobile phones, 3 where the company the […]
Ofcom looks at making 0800 calls free from mobiles
Numbers that begin with 0800 have been free when called from landlines for years, but if the same numbers are dialled from a mobile then the mobile phone user has been charged for the phone call. Ofcom is taking a closer look at the issue with the hope that they will be able to determine […]