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Consumer Rights

Consumer Complaints

Tag: Ofgem energy complaints

Amount of Spark Energy complaints see it reported to Ofgem

10th June 201318th April 2017

Although it is the smallest energy firm in the UK, Spark Energy is getting a lot of complaints. The company has been reported to be the energy regulator due to the high volume of complaints that it has received. Consumer Futures, formerly Consumer Focus, brought the referral and Ofgem is yet to decide whether a […]

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Scottish Power does not meet Ofgem regulations

1st November 201118th April 2017

The deadline that the energy industry’s watchdog Ofgem set for companies to come clean about their customers complaints has been missed by one of the biggest; Scottish Power. They are by far the biggest of the 6 suppliers who failed to publish their complaint level of the past 12 months by Monday, as Ofgem had […]

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