PPI complaint procedure to be simplified

Financial service providers are promising to help make it simpler for customers to issue complaints about their PPI or payment protection insurance. Following an investigation that was spearheaded by Moneysavingexpert.com and Which? Banks have agreed to offer more information about their PPI plans online. Nine major providers were looked at as part of the study […]

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PPI claims running at 3000 a week

According to the latest figures, compensation has been paid out to hundreds of thousands of people for being mis-sold payment protection insurance, or PPI, with banks forking out £557m in the first 6 months of 2011 alone. The FOS, Financial Ombudsmen Service, which rules on customers complaints about the controversial insurance that the banks have […]

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