The Financial Services Authority has recently stated that the number of complaints being made about banks has risen by nearly 60 percent. Most of these complaints are made up of PPI complaints, which make up around two thirds of those complaints being made to financial institutions. Payment protection insurance was something that was a great […]
Tag: PPI complaints
PPI complaint procedure to be simplified
Financial service providers are promising to help make it simpler for customers to issue complaints about their PPI or payment protection insurance. Following an investigation that was spearheaded by Moneysavingexpert.com and Which? Banks have agreed to offer more information about their PPI plans online. Nine major providers were looked at as part of the study […]
More complaints made about PPI than anything else during 2011
Last year the issue of payment protection insurance (PPI) and the mis-selling of it was the cause of more consumer complaints that anything else, according to the Financial Ombudsman Service. The FOS reported that 60%, or well over half a million of all the complaints they received about financial products in 2011 were related to […]