Since 2010, Ofcom has been publishing quarterly reports on relative levels of customer satisfaction for various communications providers. In their capacity as regulatory agency for all communications networks in the UK, Ofcom also investigates customer complaints and provides consumers with unbiased reports on the pros and cons of competing networks in terms of value for […]
Tag: TalkTalk
TalkTalk remain the most complained about ISP
TalkTalk scarcely receive good news nowadays. Based on statistics by Ofcom they are the most complained about Internet Service Provider (or ISP) in the UK and have been for some time. During the first quarter of the year they continued their trend by topping the complaint list of the regulator. This is only the fifth […]